Rhythm and Raz Terms and Conditions

Welcome to RhythmandRaz.com! By using our website, purchasing tickets, or ordering merchandise, you agree to the following terms and conditions. Please read them carefully.

1. General
These terms govern your use of rhythmandraz.com, or any associated site related to one of our events, for purchasing concert tickets and ordering merchandise. By accessing or using this site, you agree to be bound by these terms and our privacy policy.

2. Ticket Purchases

  • Ticket Fulfillment: Upon purchase, tickets will be fulfilled within 24 hours. You will receive an emailed receipt confirming your ticket purchase and providing further details.
  • Non-Refundable Policy: All ticket sales are final. We do not offer refunds, exchanges, or cancellations on any ticket purchases, including in the event of scheduling changes, cancellations, or non-attendance.
  • Event Changes: If an event is rescheduled or postponed, tickets will remain valid for the rescheduled date. We will make every effort to inform you of any changes as soon as possible, but please check the event page or contact us directly for updates.
  • Transfer and Resale: Tickets are generally non-transferable and may not be resold unless specifically authorized by us. Any unauthorized transfer or resale may void the ticket without refund.

3. Merchandise Purchases

  • Order Fulfillment: We offer two options for merchandise delivery, depending on when the order is placed:
    • At the Event: Merchandise ordered before the event date will be available for pick-up at the venue. Please bring your order confirmation and valid ID.
    • Shipped After Event: Merchandise ordered after the event date, or if unable to attend, will be shipped to the personal address provided at checkout. Shipping times and costs vary depending on location and item availability.
    • Non-Refundable Policy: Merchandise sales are final. Returns, refunds, or exchanges are not accepted, except in cases of defective items (see below).
    • Defective Merchandise: If you receive defective or incorrect merchandise, please contact us within 14 days of receipt to arrange for a replacement or exchange. Proof of defect and purchase confirmation will be required.

4. Payment and Security

  • Payment Methods: We accept major credit cards and other forms of payment as displayed during checkout. Your payment will be processed securely, and we do not store payment information on our servers.
  • Pricing: All prices are listed in [currency], and applicable taxes and fees may apply. Prices are subject to change without notice.

5. Limitation of Liability

  • Event Cancellations: We are not liable for losses, damages, or expenses related to the cancellation or rescheduling of events. If an event is canceled, we will work with the organizer to determine any appropriate remedies, such as rescheduling or partial refunds where applicable.
  • Shipping Delays: We are not responsible for delays in merchandise delivery due to carrier issues, customs delays, or other circumstances outside our control.

6. Changes to These Terms

We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.

7. Contact Us

For any questions, issues, or assistance, please contact our customer service team at [email protected] or 909-217-8046

Thank you for choosing Rhythm and Raz! Enjoy the show!